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Statistics Overview

Written by Keith Winhall

Updated at May 1st, 2026

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Table of Contents

What are statistics Why use statistics Open statistics What you will see Key insights to look for Understaffing Overstaffing Balanced coverage Use statistics with staffing templates Use statistics regularly Important to know Common mistakes Best practice

Statistics give you a clear view of how your schedule is performing.

They help you understand what is working, what is not, and where to improve.

What are statistics

The statistics page shows key data about your schedule.

This includes:

  • Staffing levels
  • Coverage
  • Over and understaffing
  • Distribution of work

It turns your schedule into something you can measure.

Why use statistics

The schedule shows the plan. Statistics show the impact of that plan.

Use them to:

  • Identify gaps in coverage
  • Spot inefficiencies
  • Improve staffing decisions
  • Track performance over time

Open statistics

Follow these steps:

  1. Go to Statistics
  2. Select the view or date range
  3. You will now see your scheduling data.

What you will see

Statistics are usually grouped by:

  • Skill
  • Time period
  • Staffing levels

This helps you break down performance in a simple way.

Key insights to look for

Focus on what needs action.

Understaffing

Not enough people scheduled

Risk to service levels

👉 Action: Increase coverage or adjust planning

Overstaffing

Too many people scheduled

Wasted resource

👉 Action: Reassign work or reduce hours

Balanced coverage

Matches demand

No immediate action needed

Use statistics with staffing templates

Statistics are most useful when your staffing templates are accurate.

They help you:

  • Compare planned vs actual
  • Refine your demand planning
  • Improve future schedules

Use statistics regularly

Check statistics:

  • After building a schedule
  • During the week
  • When reviewing performance

This helps you stay in control.

Important to know

  • Statistics reflect your current schedule
  • They depend on correct setup
  • They do not change the schedule
  • They are for insight, not action.

Common mistakes

  1. Ignoring the data. Leads to repeated scheduling issues.
  2. Focusing only on one day. Look for patterns over time.
  3. Using poor staffing templates. Gives misleading results.

Best practice

  • Review statistics regularly
  • Focus on trends, not just one moment
  • Keep staffing templates accurate
  • Use insights to improve future schedules

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