Employee availability defines when people can work.

It helps the system build better schedules and stops you assigning shifts that cannot be worked.

What is employee availability

Availability is the time an employee is able to work.

This includes:

• Working hours
• Days off
• Part-time patterns
• Restrictions

It sets the boundaries for scheduling.

Why availability matters

If availability is wrong:

• Schedules will not work
• Shifts may be assigned to unavailable staff
• Manual fixes increase

Good availability leads to better automation and fewer issues.

Where to manage availability

Availability is managed in the Employee profile.

Follow these steps:

1. Go to Employees
2. Select an employee
3. View/edit availability settings

Set availability

Define when the employee can work.

You can:

• Set working days
• Define start and end times
• Add restrictions if needed

Keep it accurate and realistic.

How it impacts scheduling

Availability is used when:

• Creating shift templates
• Building schedules
• Making changes

The system will try to:

• Assign work within available hours
• Avoid conflicts

Important to know

• Availability does not create shifts
• It only controls when shifts can be assigned
• You can override it if needed

Manual overrides

You can still assign work outside availability. Use this carefully.

Only override when:

• There is a valid exception
• The employee has agreed

Common mistakes

1. Not setting availability at all. Leads to unrealistic schedules.
2. Setting availability too wide. Reduces control and accuracy.
3. Ignoring availability during changes. Creates avoidable conflicts.

Best practice

• Set availability for every employee
• Keep it up to date
• Reflect real working patterns
• Review regularly

What next

👉 External Staff

Control where employees can work and manage home and office planning.